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Business Process Alignment
AustinCSI’s innovative methodologies help organize our clients' strategic initiatives into manageable projects and programs that deliver measurable results to their organization.
Optimizing underlying processes to achieve more efficient results, our advanced technical expertise and professionalism, developed over years, helps us identify opportunities to streamline business processes, automate manual procedures, and add new capabilities that increase employee productivity. Our methodologies focus on people, processes and technology in the most significant and efficient manner to achieve organizational objectives. Our approach combined with our powerful skills, assets and tools allows us to build a customized plan that ensures substantial results while minimizing risks and disruption to our clients’ organizations. We map our clients' existing processes to industry best practices, creating a customized, value-based solution to each and every initiative.
Our specific practice areas include:
Organizational Change Management – By analyzing our clients’ processes, communication styles and organizational structure, we ensure that their organization realizes the full benefit of its technology investments. Tuned to the priorities at hand, we manage all of the personnel-focused aspects of change initiatives in order to maximize adoption across their organization. Specifically aligning personnel, performance management process and business needs, we manage the cultural impact to your organizational structure.
Business Process Definition – AustinCSI works with clients to create integrated processes to support new technology; aligning tools, process, and systems with strategic objectives. We partner with your team to understand process complexities and identify changes that maximize performance. With a strong understanding of our clients’ core business processes and workflow design, our fresh perspective and proven approach, help optimize business processes to achieve substantial improvements in critical performance measures.
Project & Portfolio Management – Our proven disciplines will help develop a roadmap to the next level of efficiency. By building sustainable and measurable solutions with ongoing governance we ensure project success. By monitoring the activities that manage prioritization in driving project execution, AustinCSI works with our clients to determine the optimal resource mix for delivery and implements a plan to best achieve organizational objectives.
"Austin is the only vendor I work with that I can call at any hour 24/7 about any issues — I have a direct line to them."